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Shrinkage

In June, 2007, National Retail Federation reported: “Though total retail losses continue to rise in correlation with industry sales, it is encouraging that shrinkage as a percentage of sales has stayed flat,” said Dr. Richard Hollinger, lead author of the report and a criminology professor at the University of Florida. “Retailers seem to be putting a dent in the amount of criminal activity in their stores, though they acknowledge they have a lot of work left to do.” 

According to the survey, the majority of retail shrinkage last year hit was due to employee theft, at $19.5 billion, which represented almost half of losses (47%). Shoplifting accounted for $13.3 billion, or about one-third (32%) of losses. Other losses included administrative error ($5.8 billion and 14% of shrinkage) and vendor fraud ($1.7 billion and 4% of shrinkage). 




Retail IndustryE-RetailSimplicity & Complexity of Big Box RetailingBankruptciesShrinkageRetail MathRetail & EthicsRetail Research PapersRetail QuotesRetail BooksLinksSurveysSix Sigma in RetailCritical Thinking & RetailRetail SpaceAsk the Expert