According to a new analysis of BIGresearch’s Simultaneous Media Usage Survey (SIMM 14-Jun 09) of over 22,000 consumers, social media impacts consumers, which in turn directly impacts marketers, but not all options are the same. Social media users are likely to use more than one platform, some at a higher rate than others. For example, 60.2% of MySpace Users (those who regularly use the application) regularly use Facebook. On the other hand only 24% of Facebook Users utilize MySpace.
Regularly use the following social media:
USER Use Use Use Use Text Read Post to
GROUPS Facebook LinkedIn MySpace Twitter Msg. Blogs Blogs
Adults 18+ 27.9% 3.3% 11.6% 4.1% 27.3% 10.9% 4.3%
Facebook Users*---- 7.7% 24.0% 10.5% 47.5% 20.2% 8.8%
LinkedIn Users 63.4% ---- 24.3% 22.1% 43.3% 29.1% 16.8%
MySpace Users 60.2% 7.6% ---- 14.6% 53.7% 20.5% 11.1%
Twitter Users 72.7% 18.8% 39.4% ---- 56.9% 49.3% 31.0%
Texters 48.5% 5.2% 21.5% 8.3% ---- 17.7% 7.8%
Blog Readers 51.0% 8.6% 20.5% 17.7% 44.0% ---- 34.0%
Blog Posters** 59.0% 13.1% 28.6% 27.9% 50.8% 83.3% ----
Source: BIGresearch, SIMM 14
*To be read as: 7.7% of Facebook Users regularly use LinkedIn, 24% use MySpace.
**Blog Posters include those who post to blogs and maintain a blog
Demographically, social media users tend to be younger than the overall population, more are female and they have a slightly higher income. Additionally, marketers planning on moving products should focus on this consumer set as they are more likely to be making a big dollar purchase over the next six months than adults 18+.
Social Adults
Media Users* 18+
Male 42.5% 48.7%
Female 57.5% 51.3%
Average Age 38.2 45.1
Average Income $68,311 $66,942
In the next 6 months, plan to buy:
Social Adults
Media Users* 18+
Vacation 30.2% 26.3%
Furniture 17.8% 12.8%
Computer 17.3% 13.2%
TV 15.9% 12.4%
Car/truck 12.7% 10.8%
Source: BIGresearch, SIMM 14
*Social Media includes: Facebook, LinkedIn, MySpace, Twitter, Texting and Blog Users
When looking specifically at the user of each platform, Facebook users average 37 years old and MySpace users are the youngest at an average age of 33 of those profiled. LinkedIn users have the highest incomes.
Facebook LinkedIn MySpace Twitter Texters Blog Blog
Users Users Users Users Readers Posters*
Male 40.2% 62.0% 48.4% 50.8% 38.3% 43.8% 47.5%
Female 59.8% 38.0% 51.6% 49.2% 61.7% 56.2% 52.5%
Avg. Age 37.1 40.6 33.0 35.5 36.2 38.3 36.0
Avg. Income $68,523 $96,937 $51,489 $68,740 $69,595 $67,941 $63,131
Hispanic 15.8% 14.9% 26.9% 19.1% 18.0% 17.7% 21.6%
Black 12.1% 11.7% 13.6% 17.0% 15.7% 13.0% 12.9%
Asian 2.9% 4.8% 1.7% 5.4% 2.2% 3.5% 4.4%
White 75.7% 75.3% 64.9% 64.4% 70.2% 71.5% 69.0%
For additional complimentary data: http://info.bigresearch.com/
Recently we asked the following question:
On a scale of 1 to 10 (10 being the most important), how important are the following leadership and management attributes to the success of STORE MANAGERS? Start by identifying the most important attribute and give it a "10", then the next most important attribute and give it “9", and so on. Please note that two attributes cannot take the same rating.
Answers came back as follows:
| Ranked 10 |
|
| Communication |
35% |
| Inspirational Leadership |
28% |
| Ethical Behavior |
12% |
| Ranked 1 |
|
| Process Improvement |
22% |
| Retail Experience |
21% |
| Creativity |
15% |
If you have any questions, please email: mentor@successinretail.com
Previously we asked the following question:
Rank the following leadership competencies as they relate to success in retail based on their importance. # 1 Being most important of all and # 3 being least important of all mentioned: Inspirational Leadership, Functional Knowledge, and Critical Thinking.
Answers came back as follows:
|
Leadership Attribute / Rank
|
1 |
2 |
3 |
| Inspirational Leadership |
42.0% (42) |
24.0% (24) |
34.0% (34) |
| Functional Knowledge |
24.5% (24) |
30.6% (30) |
44.9% (44) |
| Critical Thinking |
35.8% (34) |
46.3% (44) |
17.9% (17) |
| Total Responses = 100 |
|
|
|
BIGresearch’s June Retail Ratings: Lowe’s Consumer Preference Share
Grows in Home Improvement Sector, Closes in on Home Depot
Walmart, ACE Hardware and Target Show Increase in Consumer Preference
COLUMBUS, OH -- (MARKET WIRE) – 7/8/09 – The race for the number one spot for consumer preference continues its five year trend of Lowe’s gaining share on Home Depot, according to the June ‘09 Retail Ratings Report from BIGresearch (http://www.bigresearch.com). Over the last five years, Home Depot has lost almost half its lead:
Shop MOST OFTEN for Home Improvement
Adults 18+
Jun-05 Jun-06 Jun-07 Jun-08 Jun-09
Home Depot 31.4% 29.2% 30.6% 29.1% 28.5%
Lowe’s 21.5% 19.7% 22.5% 23.4% 24.3%
In addition to Lowe’s, Walmart, ACE Hardware, Target and Sears experienced growth year-over-year, while Home Depot’s growth in consumer preference share is relatively stagnant:
HOME IMPROVEMENT
CONSUMER PREFERENCE
SHARE
Store June 2008 June 2009 +/- CEI*
Walmart 5.2% 6.3% +1.1 121.76
Lowe’s 23.4% 24.3% +0.9 104.04
ACE 2.4% 2.8% +0.4 114.57
Hardware
Target 0.6% 0.7% +0.2 126.68
Sears 0.7% 0.8% +0.1 113.03
Menards 3.5% 3.3% -0.1 95.80
Home Depot 29.1% 28.5% -0.6 98.06
*CEI measures growth in share of consumer preference year over year. An index of 100 is flat, while an index of 105 indicates 5% growth.
Source: BIGresearch Retail Ratings Report, June ‘09
When it comes to consumers who report a household income greater than $50,000, Home Depot’s consumer preference share is down 2.6 points year-over-year. On the other hand, Lowe’s share is up 2 points, shortening the gap in this segment as well:
HOME IMPROVEMENT
CONSUMER PREFERENCE
SHARE - HH INCOME GREATER THAN $50K
Store June 2008 June 2009 +/- CEI*
Lowe’s 29.6% 31.6% +2.0 106.60
Walmart 2.9% 3.4% +0.5 117.27
OSH 0.4% 0.8% +0.4 192.73
ACE 2.3% 2.6% +0.3 110.95
Hardware
Menards 3.6% 3.8% +0.2 105.61
Sears 0.9% 0.7% -0.3 73.08
Home Depot 37.8% 35.2% -2.6 93.05